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Service Technician

What are we looking for?


A Service Technician with a green belt in bad-assery.

Where are we looking?


Vancouver, Battle Ground - WA

What type of job is this?


Full-time. And then some. (hey, we’re a start-up!)

Who would you report to?


Our Project Manager. He has a black belt in bad-assery.

What will get our attention?


● If you have a working knowledge of the custom-integration (CEDIA) industry, as an integrator;
● If you have Experience with Savant and/or Crestron;
● If you have a Networking background;
● If you have a Low Voltage License for Washington and/or Oregon;
● If you can rock a catwalk hotter than Hansel.

What should you bring to the table?


● Strong verbal and written communication skills;
● Highly detailed, organized, and multitask driven;
● Ability to work rotating “on-call” service schedule;
● Excellent skills with desktop and mobile computing;
● Clean driving record and the ability to pass a background check;
● Minimum of three years field experience;
● Solid experience with projectors, screens, displays, wiring, cabling, computer controls, rack-building; the complete AV equipment package;
● Experience working onsite at customer’s residence and/or business.

What do we bring to the table?


● A team of aces willing to do anything for each other;
● Competitive salary;
● 50% company-paid medical insurance;
● Flexible time off policy;
● Company matched 401K plan;
● Profit sharing;
● Lots of team building activities (we hope you like coffee).

Who are we?


Remember the cartoon The Jetsons, as a kid? Or, how about the movie, Iron Man? Both shows have a key commonality: they showcased really bad-ass homes that were souped up with the kind of technology that would blow your mind if that technology actually existed in real life.

Well, what was fiction is rapidly becoming real life. Our Founder & CEO realized this a number of years ago when he launched our company, Garrett Integrated Systems. Consumer technology and smart-home systems are evolving at a rapid pace, which means homes being built or renovated today and in the coming years are going to look more and more like those homes in the movies. We get to integrate state of the art technology into the homes of tomorrow on a daily basis. How cool is that!

Our company is one of few that is HTA Certified therefore, we hire really smart tech geeks, who are passionate and eager to learn, and then trains them on the biggest brands and latest gadgets so that they can help homeowners go about their lives.

Which is where you come in. We’ve bootstrapped our company over the past few years, and we’re proud of the company and people we’ve built. We also recognize we can no longer continue to bootstrap our organization if we’re going to successfully scale.

Are you up for the challenge?

What would a typical day look like?


The Service Technician will work independently (and with a team) towards the completion of project-based installations and service calls. You will be responsible for the timely completion of daily tasks, procedures, and documentation you are assigned.

Specifically, your day will consist of the following:

● Complete complex audio/video installs, setup, and calibration;
● Control system design (control/lighting/shading) and Theater room installation;
● Advanced troubleshooting of simple and complex systems;
● Advanced networking/data system design, install and setup;
● Complete programming of advanced systems;
● Support of legacy and/or third-party products and systems;
● Complete understanding of multi-room systems and setup;
● Advanced understanding of security system programming and design.

Curious if you’ll fit our culture?


Do you believe there’s always room for improvement? We are constantly in the pursuit of perfection as the company grows.
Do you always have a backup plan? Things rarely go according to plan, so it’s important to be prepared. Or have MacGyver’s cell number.
Do you always dot your i’s and cross your t’s? Attention to detail is a must. We don’t bend on this one.
Can you keep a secret? Good, because our end-users’ privacy is a top priority.
Are you happy to lend a helping hand? We’re a small, tight-knit group and at times all wear a number of different hats.
Are you transparent and do you prefer addressing the elephant in the room? We pride ourselves on being upfront and honest and believe it’s one of the things that sets us apart from the pack.
Do you pick up the ball that someone else may have dropped? We’re looking for people that own the company goals beyond just doing their job.
Are you OK with making a mistake? We are too, as long as we learn from them and don’t repeat.
Service Areas
Camas   |     Vancouver     |     Ridgefield    |     Portland

Lutron Silver Dealer 2024
Lutron Silver Dealer 2024

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